Welcome to Redbana Support

Every support request will have a unique ticket number which you can use to track its progress or to login here in our Support page.

  • Please make sure to use a valid email address in submitting a ticket. You would need to use the link that will be sent to the said email every time that you would like to check a ticket, update/add comments, or to respond.
  • Files that can be included in the inquiry are currently restricted to those that are in .pdf, .jpg or .jpeg format and less than 1mb in file size.
  • All tickets will be tagged as "closed" as soon as any kind of response from our Support team has been sent out. Feel free to re-open the said tickets for any update, follow-up or response.

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Please provide as much detail as possible so we can best assist you. To update a previously submitted ticket, please login.

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We provide archives and history of all your current and past support requests complete with responses.

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