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Author Topic: Server Maintenance 01/17/2023 [COMPLETED]  (Read 91 times)

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Server Maintenance 01/17/2023 [COMPLETED]
« on: January 17, 2023, 05:01:03 AM »

 Hi Auditioneers~

 Please be informed that will be having our weekly maintenance, January 17, 2023 at 10:00 PM EST

 Server Maintenance will take around an hour or so. Thank you for your continuous support. :)

 *Server will be closed by then until further notice.

 UPDATE:

 Server is Now Up!

 Please update your client to get the latest version

 DEVELOPERS NOTE

 - Fixed issue when purchasing Fam Channel

 COMPENSATION

 - 20x 2x Couple Point Item
 - 10x 3x EXP item
 - 5x 7 Days coupon
 - 1x Premium Messenger Plus 30days

  *Please check your Giftbox to claim
  *7 Days coupon is only to New and Old avatars that has a 7 days duration (face, hair, top, bottom, shoes and set)

 "Black Label Freeze! Little Detective Surprise Event!" WINNERS

 - MALEFICENT
 - Mj
 - Phantasmic
 - Vou

  *Please check your GiftBox to claim your 7 DAYS NIGHT MOON PET reward

 REFUND DUE TO ROLLBACK
 
  -Inserting of refund to user's accounts are now being processed. Please monitor your account within 24hours.

  *We're still accepting refund request, just simply contact our customer support through ticket and provide the information below
 
  TICKET SUPPORT : https://forums.redbana.com/support/

  HELP TOPIC - Account Issues
  ISSUE SUMMARY - Refund Request Due to Rollback

  User ID :
  IGN/Nickname :
  Registered Email Address :
  Missing Item (if there's any) :
  Date of Purchase :
  Amount of Missing Banacash (If there's any) :
  Brief details of the issue:
 
  *Checking of your request and purchase/transaction logs will take 3-5 working days


  Thank you for patiently waiting everyone.
 
  Let's Play and See you in-game~ :3 :*

  Audition Team~

« Last Edit: January 18, 2023, 01:32:18 AM by administrator »