Users that experienced 14 day Charisma Wings bug noticed no item upon opening it in giftbox or item disappeared from inventory upon relogging. Please forward it in a support ticket (as per an account issue).
CM @Alphard also consulted players in #redbana-chat on discord for replacement wings because Charisma Wings wanted to bug up on us, even after the fix. The wings should be replaced by now.
When filing your ticket, submit a screenshot of your giftbox and inventory with missing Charisma Wings.
Example was provided by player Xeyno , this is what you'd want to submit into support.