We would like to inform you that all the affected transactions from the Shopping Mall, Couple Shop, Couple Garden, etc. wherein the players didn't receive the items that they purchased or gifted to a specific recipient due to the server issue is now on process.
Please be advised that your items will be inserted accordingly.
For those who have concerns to address we highly advised you to send a ticket to our support team.
Please stay tune to our official pages for more updates and official statements.
We sincerely apologize and we thank you for your patience.