Please be informed that will be having our weekly maintenance, January 17, 2023 at 10:00 PM EST
Server Maintenance will take around an hour or so. Thank you for your continuous support.
*Server will be closed by then until further notice. UPDATE:
Server is Now Up!
Please update your client to get the latest version DEVELOPERS NOTE
- Fixed issue when purchasing Fam Channel COMPENSATION
- 20x 2x Couple Point Item
- 10x 3x EXP item
- 5x 7 Days coupon
- 1x Premium Messenger Plus 30days *Please check your Giftbox to claim *7 Days coupon is only to New and Old avatars that has a 7 days duration (face, hair, top, bottom, shoes and set) "Black Label Freeze! Little Detective Surprise Event!" WINNERS
- Vou *Please check your GiftBox to claim your 7 DAYS NIGHT MOON PET reward REFUND DUE TO ROLLBACK
-Inserting of refund to user's accounts are now being processed. Please monitor your account within 24hours. *We're still accepting refund request, just simply contact our customer support through ticket and provide the information below
TICKET SUPPORT : https://forums.redbana.com/support/
HELP TOPIC - Account Issues
ISSUE SUMMARY - Refund Request Due to Rollback
User ID :
Registered Email Address :
Missing Item (if there's any) :
Date of Purchase :
Amount of Missing Banacash (If there's any) :
Brief details of the issue: *Checking of your request and purchase/transaction logs will take 3-5 working days
Thank you for patiently waiting everyone.
Let's Play and See you in-game~ :3 :* Audition Team~