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Technical Support / Re: Accidently Sent Banacash as Gift
« on: January 10, 2020, 09:24:19 AM »
2. You can get your banacash back if you send in a support ticket explaining the situation!

They didn't refund me


Thank you for the information you have mentioned. We are sad to hear for the inconvenience this has caused you. However, we would like to inform you that Bana Cash that was gifted cannot be retrieved and there were announcements regarding this matter:,532.0.h...

We kindly hope you understand and thank you for your kind patience.

Redbana Support Team

Bug Reports / Re: Disconnection from Mission Hat (repost)
« on: March 13, 2019, 01:44:01 PM »
Still bugged as of 13/03/2019.

Bug Reports / Re: Disconnection from Mission Hat (repost)
« on: February 20, 2019, 07:31:35 PM »
Still bugged as of 21/02/2019 February Patch part 1.

Audition Official Events / Re: [February 2019] Garden of Valentines
« on: February 08, 2019, 01:43:31 PM »
IGN: Vitality~ & Kieuri
Reward: 2000 BC

Bug Reports / Re: Disconnection from Mission Hat (repost)
« on: January 31, 2019, 07:19:55 AM »
Still bugged as of 30/01/2019 January Patch part 2.

Redbana - General Discussion / Add more Mascot duration options
« on: January 28, 2019, 06:03:45 PM »
Could you add options to purchase the mascot for more than 7 days?
i.e add a 30/90 days option

+1 if you support  ;)

Audition Official Events / Re: [January 2019] Weekend Rush!
« on: January 27, 2019, 05:21:21 PM »
Sunday Time Box
IGN: Vitality~

Audition Official Events / Re: [January 2019] Weekend Rush!
« on: January 26, 2019, 05:55:26 PM »
Saturday Time Box
IGN: Vitality~

Audition Official Events / Re: [January 2019] Weekend Rush!
« on: January 25, 2019, 06:39:26 PM »
Friday Time Box
IGN: Vitality~

Audition Official Events / Re: [January 2019] Weekend Rush!
« on: January 25, 2019, 12:47:49 PM »
IGNs: Vitality~ and Kieuri

Bug Reports / Re: Disconnection from Mission Hat (repost)
« on: January 23, 2019, 12:42:39 PM »
Still bugged as of 23/01/2019 January Patch part 1

Audition Official Events / Re: [January 2019] Happy 2019!
« on: January 08, 2019, 05:05:28 PM »
IGN: Vitality~
Item: Home Premium Mark

Redbana - General Discussion / Re: Buddy Garden Help
« on: January 01, 2019, 11:44:35 AM »
I don't remember exactly but I think the timers are 2/4/6 hours for the actions.
In my experience you really need to be on time for your plants to level up. If you leave your plants for too long (actions are stacking) they might downgrade and it will take even longer.
For example, if you just planted then level 1 to level 2 will take 2 hours (when the water shows up). But if you're late and water+dust shows up then you have to water and dust them all and then wait for the next action, then they will grow.

Make sure your friends kill the spider webs and worms as they will downgrade your plants too.

Like Shae said checking your buddy garden every hour is probably the easiest thing to do. 

Bug Reports / Disconnection from Mission Hat (repost)
« on: December 26, 2018, 12:23:07 PM »


The bug used to exist but I told support and it was fixed around August 2017.
The bug then came back with the 12th April 2018 patch and has not been fixed since despite having contacted support several times.

The Bug:

If you are wearing the Great Job! Stamp hat and have DJ, there is a chance for a bonus mission to appear -

But instead it is currently bugged and you will disconnect if the bonus mission appears.

If the recent song disconnections can be fixed within 1 week, why is this disconnection bug still here after 8 months (even though they have fixed it in the past)?

I invested a lot of time to obtain this hat and it doesn't even work.
Imagine getting max level only to find that your 5% bonus exp disconnects the whole room.
Literally unplayable.

Thanks for reading

Audition Official Events / Re: [DECEMBER 2018] Santa, Baby
« on: December 19, 2018, 11:54:00 AM »
Holiday Animal: Hedgehog

In my country hedgehogs are endangered.
Making them the holiday animal would raise awareness and will ensure their survival for years to come.

IGN: Vitality~
Item: Noodles DJ booth

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