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Messages - Tianha

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Hi~ You may send a ticket to our support team so they may address the issue properly :D You can submit a ticket here: SUBMIT A TICKET~



2
Audition Official Events / Re: [March 2019] Spring Attendance Event!
« on: March 20, 2019, 10:16:34 PM »
Heyo! Thanks for the event :)

But I think something many ppl would like to know is the duration of the items you can receive. Do we get any info about that?

Everything is for 30 days~ (except for the coupons and the mystery shopper)
Muscle Mark will be permanent!~



3



Hello Auditioneers~!
OUR SERVER IS BACK UP AND RUNNING!
Take back your RIPs :D


We sincerely apologize for the issues experienced for the past week and we thank you all for your utmost patience.

Because of this, we will be giving out compensation to all the players who logged into the game for the past week!
Players who logged in between March 2-9, 2019 will receive a 30 days Home Premium Mark!

And that's not all~ We will be giving out a HIDDEN INDEFINITE SET for players who will be logging into the game starting now!!!
Players who will log into the game March 13-17, 2019 will receive a hidden set permanently! (Comic Girl Set/Simple Idol set)


Time to get back to the dancefloor~! And again, thank you so much for your patience and support. Keep dancing!

- Redbana Team


NOTES:
- HPM Rewards will be sent by batch. Kindly wait for your rewards.
- Hidden Set Rewards will be sent after the event.
- Players who have concerns, kindly submit a ticket to our support team.



4
Redbana - Important Broadcasts / [NOTICE] Technical Issues
« on: March 12, 2019, 10:31:22 PM »

Hello, Auditioneers~!

We are grateful for your patience as the server is still down due to technical issues. The team is working to apply an appropriate fix to the issue. We are deeply sorry for this inconvenience. T-T

To answer some questions, yes--the team will provide item compensation to a number of users who logged in a certain time frame, and for the players who will get back to the game as soon as the server is fixed. :) We will post an update about it as soon as everything is fine~~

Also, statements that are not officially announced by any game master, administrator, or staff of the game will not be given consideration to when it comes to your concerns. :( If you have any questions, you can submit a ticket to the support team, or ask me or Brazen~

Thank you so much for your patience, Auditioneers! We will update as soon as we can.


5
Technical Support / Re: FIX AUDI PLS
« on: March 09, 2019, 01:37:05 AM »

[NOTICE]
Auditioneers,

We are currently experiencing server problems and we have informed the developers regarding the issue. Please wait for updates through our official pages. We are deeply sorry for the inconvenience and thank you for your patience!!!



Will update you when it is fixed!! Sorry for the inconvenience :(


6
Redbana - Important Broadcasts / [NOTICE] Technical Issues
« on: March 09, 2019, 01:22:52 AM »

[NOTICE]
Auditioneers,

We are currently experiencing server problems and we have informed the developers regarding the issue. Please wait for updates through our official pages. We are deeply sorry for the inconvenience and thank you for your patience!!!


7
Technical Support / Re: Oy, Your Game is Broken Rn
« on: March 09, 2019, 01:18:41 AM »
Thank you for reporting the issue! Informing the devs now, we apologize for the inconvenience!!! :( Will update you regarding this issue

8
Bug Reports / Re: EXP Cards ?
« on: March 01, 2019, 04:30:29 AM »
Please submit a ticket to our support team here >>> Click!

They'll figure out the problem for you~ :D

9
Audition Official Events / Re: [March 2019] You Look Popular
« on: March 01, 2019, 03:35:15 AM »


Here's a sample entry~!  ;D

Celebrity: Lisa of Blackpink (my bias by the way!!!)
IGN: Tianha




Plus! Lili in action <3 >>>Click!<<<
Note: you dont have to post an image like this one^. Just the setup screenshot is enough :D

Cant wait to see your entries~!!!


10
Audition Official Events / Re: [January 2019] Please be Mine Art Contest
« on: February 07, 2019, 03:13:46 AM »
is there any way possible i could still post mine??? I didnt have time to finish until now  :'( :'(

Awwe, love :< I'm sorry but the winners have already been decided and we're just on stand by to post the list of winners :( You can still post yours in here so we can see your artwork! We'd love to see what you've worked hard for <3


11
Audition Official Events / Re: [January 2019] Weekend Rush!
« on: February 06, 2019, 11:47:49 PM »


Heya guys~! Sorry it took a long time to announce the winners :-[ Belated Happy Lunar New Year! 恭喜发财~~!

Congratulations to our winners!

7d UFO accessory
Emersu

30d UFO accessory
Maat
Yas
iizscee
mich123


90d UFO accessory
Lai
Horcrux
Vitality~
Zeb
Quivrr
Mimba


All players who got their timebox level 13 for 3 consecutive days gets a new rare item for 30 days!




Here are the side quest winners:
Led
Zech
BPVHeart
BPVJack
Kaey


Your rewards will be sent within 24 hours. I apologize for the delay ㅠㅠ

Thanks for participating everybody <3


12
Latest News and Announcements / 20% Bonus Cash Upon Top-Up!
« on: January 30, 2019, 05:27:19 AM »




Hiya, Auditioneers~!

The first month of the year has almost come to an end! Let's welcome the Hearts' month with some Bonus event!

Players who will purchase Bana cash until February 3, 2019 (in-game time) will receive an additional 20% worth of Bana cash per purchase!

We hope you enjoy your bonus cash everyone! <3

NOTES:
- $5 transactions are NOT INCLUDED.
- Bonus Bana cash is applied per transaction made.
- Event will run starting the event announcement until February 3, 2018 (in-game time).

Purchase cash here.


13
Latest News and Announcements / [SALE] Valentine's Couple Shop Sale!
« on: January 30, 2019, 05:14:53 AM »



Hey Auditioneers!

Valentine's season is just around the corner!
Spoil your couple with our Valentine's couple shop sale!

Enjoy 20% discount to all the Couple Shop items! Come in-game and check out the couple items now~

Happy Hearts season everybody! <3


14
Audition Official Events / [January 2019] Please be Mine Art Contest
« on: January 23, 2019, 11:37:31 PM »




Valentines Day is fast approaching~! Time to shower love to the Auditioneers <3 Here's another art contest for you to join!

MECHANICS:
- Players will need to create an image that will be used in the game as loading screens
- File type should be in JPEG or PNG.
- Image size should be 1024 x 768
- Include your IGN in your post.
- Entries will be accepted until February 6, 2019 EST.

THEME:
Valentine's Day (hearts, chocolates, couples, friends, LOVE!!!)


REWARD:
- 5,000 BC per winner
- Entry images will be used in-game.
- All participants will receive 30% discount coupons!


NOTES:
- Redbana Staff will judge the entries.
- Edited forum posts are not allowed.
- Entries should be posted in the forum event thread.
- Including messages or "shoutouts" to your friends in the images are okay, so long as there are no inappropriate contents in the entry.

Let's see how cheesy you can get~~!



15
Latest News and Announcements / Re: Server Maintenance 01/22/2019
« on: January 23, 2019, 03:29:32 AM »

Hello Auditioneers~!

The server maintenance is done and we're back live!

This is the first part of the content patch for the month of January. The rest of the contents will be uploaded on our maintenance next week~

Also, the event puzzle will be removed in the next patch so for our players who havent completed the puzzle yet, hurry up!!!

Thanks for patiently waiting everyone~ <3


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