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Messages - Badass

Pages: [1] 2 3 ... 5
1
Technical Support / Re: Patcher Freezing
« on: March 01, 2019, 01:10:19 AM »
Make sure you download the most recent installer available to ensure you'll have the shortest amount of patches to download. An older installer file will prompt you to download more patch updates.

Restart your computer and internet connection.

If you're not receiving a Runtime error along with it freezing midway, make sure your internet connection is stable. If your internet connection goes in and out, it can make the patcher freeze .

Other than that, you'll need to try to force quit and restart the patcher until all of the patches download. It'll take  a few tries until it downloads completely.

 

2
Redbana - General Discussion / Re: I'm stunned
« on: February 05, 2019, 09:19:40 PM »
Ayeee, keepin' this energy all 2019. Hope this year is a good one.

3
Technical Support / Re: $100 GoCash Topup Failure
« on: February 04, 2019, 04:28:48 AM »
Hello Badass,

Thank you for replying.

The question seemed to only appear when the amount you selected to top up is different from the GoCash real amount. So I tried another thing today, by adding a 10$ prepaid GoCash using a 5$ option, the attached link has the screenshot when the question popped up. However, this time the BanaCash was added to my account as 10.000BC. The problem seemed to only happen with the USD100 Gocash.

Another thing, I've received a reply from the support team, but they asked for the transaction ID and invoice ID which made me confused since I don't know where to find them. Are they preferred to the transaction made on Redbana website?

Appreciate your help.

Ariel


Oh okay! Cool.

Yeah, I think they're  referring to the transaction from the Redbana site. A receipt is emailed to the user's registered email address after a transaction.Transaction ID / Invoice ID /Certificate ID can be found in the receipt details (usually at the top right of the receipt).

4
Technical Support / Re: $100 GoCash Topup Failure
« on: February 03, 2019, 06:53:35 PM »
I personally haven't seen it ask "This is a x amount card, do you still want to redeem?" yet.

Go Cash Game Card FAQ states you can only redeem the whole amount at once. The Redbana site used to have a $100 option but they took it down recently so I see why you didn't have an option to choose anything but the $50 amount.

There's no BC added on your account yet because you can't partially use a GoCash card upon transactions. Support will have to specially process your request or GoCash can give you 2 separate $50 cash codes if they seen that it hasn't been marked redeemed yet by Redbana. It's happened to a few people before so I don't see why Support wouldn't add it on your account for you soon. I would contact Go Cash or the distributor you bought it from to double check if it's marked as redeemed as well and add that onto your ticket. I hope everything turns out well for you!

Go Cash FAQ
http://www.gocashgamecard.com/Support/ContactUs.aspx

Bana Cash guide for other methods of purchase. http://forums.redbana.com/index.php/topic,224.msg1092.html#new

If you wanted to not be too wary of going through the issue again there's other ways listed in the guide for performing multiple payments off the same card/account on seperate accounts. (OBucks, prepaid debit card or giftcard from selected retailers.)


5
Latest News and Announcements / Re: [UPDATE] GACHA BONANZA IS BACK
« on: January 31, 2019, 07:37:52 PM »
Yasssss!

6
Redbana - General Discussion / Re: Add more Mascot duration options
« on: January 30, 2019, 03:23:24 AM »
Let's get Mascot item up to 365 days!
+1.

7
Audition Official Events / Re: [January 2019] Fashion Icons
« on: January 24, 2019, 10:07:06 AM »
I'll ask it here first since it's always upon the question for 30D item events:

Can users request Home Premium Mark for the event?

8
Off-Beat Café / Re: Last Post Wins!
« on: January 21, 2019, 10:57:39 PM »
Steven Universe finale was nothing short of PERFECT.

9
Technical Support / Re: XTrap Error, Badly need help.
« on: January 21, 2019, 08:07:47 AM »
Image uploaded below. I tried disabling firewall and anti virus.



What model is your PC? Has the game always booted up for you without the XTRAP error or have you always been unable to access the game?

You could try updating Realtek/ C Media  and Nahimic drivers.
https://nahimic.helprace.com/i20-how-do-i-install-or-update-nahimic

If that's not the issue, you might have to disable any audio enhancer/tracker setting from Nahimic control panel or Nahimic studio all together if it's always been an stagnant error upon starting the game. As far as which method would work, can't entirely say for sure without knowing the model you have but you can try this community site and ask there,too.

https://nahimic.helprace.com/i39-how-do-i-disable-the-sound-tracker
https://nahimic.helprace.com/i408-getting-rid-of-nahimic-to-bring-back-realtek-hd-audio-manager-msi-branded

Quote
Code 08-0400-00000000-515

"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Pretty much the same error as 02-0400-00000000-518 but instead of .exe programs, it complains about .dll library files.

Problem: A conflicting program is running (.dll library file)
Solution: Find and close the offending program. It is usually listed on the actual X-Trap error window where it says “Tool Name.” You might have to search google for the listed .dll file as it might have a non-obvious file name in comparison to the program it’s used for.
Examples: KERNEL32.dll (Windows 8 only), HydraDMH.dll from AMD Hydravision driver, GameCaptureHook.dll (from OBS and other direct method video capture programs), PCProtect from other seemingly malicious antivirus-like programs

If you don't know which program or process is using that specific .dll file, it may be useful to run a tasklist command.

Run a command prompt (press Windows key+R, type "cmd", OK) and type
Code:
tasklist /m whatever.dll
(replace whatever.dll with the name of the .dll listed under "Tool Name") and hit enter. See if anything shows up.

*

Hopefully one of these solutions solve the problem!

Quote
***************************************
Code 08-0400-00000000-507
"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This shows up at game launch.

Problem: N/A
Solution:N/A
Suspected to be a process conflict,  as it happens on both Windows 7 and Windows 8.

Try booting your computer without extra processes.
Run msconfig (Windows key+R, type "msconfig", OK)
In Services tab, check the "Hide all Microsoft services" box, and disable everything else (unless you're sure you need something.)
In Startup tab, uncheck the boxes next to anything you don't need. If you're not sure what something is, you can expand the columns for their descriptions (or search them on google! lol). It's generally a good idea to uncheck anything that you don't need to run automatically anyways.
******************************

Code 08-0400-00000000-509

"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This will show up a few seconds after launch.

Problem: Running Audition via Steam (via “Add a non-Steam game to my library”)
Solution: (If you are using the non-Steam game shortcut) Disable the Steam In-Game overlay, and then pray that X-Trap will be updated soon.
You should use the official Audition Steam client if you like using Steam - that version doesn't cause an X-Trap error with the Steam overlay.

If you are not using Steam, check for any programs that may add an "overlay" to Audition. This includes fps counters, time overlays, system information overlays, chat overlays, etc. and disable that function while you are playing Audition. Examples include Game Booster, ATI Tray Tools, Xfire.
***********************************************
Code 08-0400-00000000-510 - [Source]
"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This will show up at launch.

Problem: Same as above?
Solution: Same as above?
*********************************************
Code 08-0400-00000000-515

"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Pretty much the same error as 02-0400-00000000-518 but instead of .exe programs, it complains about .dll library files.

Problem: A conflicting program is running (.dll library file)
Solution: Find and close the offending program. It is usually listed on the actual X-Trap error window where it says “Tool Name.” You might have to search google for the listed .dll file as it might have a non-obvious file name in comparison to the program it’s used for.
Examples: KERNEL32.dll (Windows 8 only), HydraDMH.dll from AMD Hydravision driver, GameCaptureHook.dll (from OBS and other direct method video capture programs), PCProtect from other seemingly malicious antivirus-like programs

If you don't know which program or process is using that specific .dll file, it may be useful to run a tasklist command.

Run a command prompt (press Windows key+R, type "cmd", OK) and type
Code:
tasklist /m whatever.dll
(replace whatever.dll with the name of the .dll listed under "Tool Name") and hit enter. See if anything shows up.

***************************************
Code 080-0400-00000000-535 [Source - Thanks 123roxas]
"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Same as above

Problem: X-Trap does not support Windows 10 Technical Preview.
Solution: If you are using the Technical Preview or early beta, try to update your Windows 10 version. X-Trap is compatible with the official Windows 10 launch.
***********************************************
Code 08-0400-00000000-544
"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Same as above above

Problem: One of the new Windows updates is conflicting with X-Trap.
Solution: (Old: Try to uninstall Windows 8 update labeled KB3000850. It's a fairly large one and prompts a computer restart afterwards.)
Try to uninstall any recent updates or "rollback" your computer to an earlier restore point. This should work temporarily until X-Trap can be updated for new system updates.
If that doesn't work, you might need older DirectX files located here. Otherwise, you might need to reinstall DirectX and/or Windows.

10
Audition Official Events / Re: [January 2019] Happy 2019!
« on: January 19, 2019, 08:04:03 PM »
IGN : Badass
ITEM: Home Premium Mark

11
Technical Support / Re: X TRAP PROBLEM
« on: January 15, 2019, 01:06:52 AM »
My Code Field;08-00000000-000     Tool Name;x86/aswhook.dll.

What antivirus are you using?  Bitdefender , Avast or AVG antivirus are a few of the antivirus software that can normally cause those errors to occur. You can try to whitelist Audition and/or disable the antivirus in order for the game to run properly. You can also try to run a virus scan with Malware bytes or Super Antispyware to get rid of possible malicious files and restart your computer and see if it works then.

12
Technical Support / Re: X TRAP PROBLEM
« on: January 14, 2019, 06:17:25 PM »
There are a few error codes with that have that message. If you're still having the issue, do you have the error code number or a screenshot of it? Chances are it might be your anti-virus causing the error. Whitelisting the game could possibly fix the issue, but if it's not that there are other solutions you could try.

Since anulka's having the same problem (error message), hopefully, the numbers appear to be the same for the both of you.

The "Code Field" should display the number code in green (sometimes it's yellow via patcher) for the Xtrap Error. After you find that,you can scroll within the quoted message and try to follow the instructions for a solution. Hope everything works out!


Quote
Originally posted by Leebyn (a compilation of Xtrap errors from other threads and people)

Code 02-0300-00000000-608
"Some functions of the operating system are not working properly due to external program. Please, close any program which is affecting game client."

This error happens upon launch.

Problem: ??
Solution: If you're trying to run Audition.exe itself, it won't work. Always launch the game via patcher. There isn’t a single solution that works for every case. See the following post for general solutions. If you get an "Application Error" window as well, it's more likely to be a program conflict (try disabling your antivirus program temporarily.)

Problem: Secure Boot
Solution: If you are using a modern Windows operating system version (including Windows 8, 8.1, 10), check your UEFI/BIOS to disable "Secure Boot" setting. Secure Boot blocks unsigned operating systems from loading, which is a good security feature, but can interfere with booting older Windows versions or booting from USB. This can happen on motherboards which have Secure Boot enabled by default or can be enabled if you update your motherboard UEFI/BIOS version.

If you are already using CSM or legacy BIOS mode, this will not happen. If you installed Windows 8/8.1/10 in legacy BIOS mode instead of UEFI, this will not happen.

-Credits to Kaddo for finding this solution, thanks!
********************************************************
Code 02-0400-00000000-518
"Some functions of the operating system are not working properly due to external program. Please, close any program which is affecting game client."

May show up in-game or as you launch Audition.

Problem: A conflicting program is running (.exe)
Solution: Find and close the “offending” program. It is usually listed on the actual X-Trap error window where it says “Tool Name”. If you open your Task Manager (Ctrl + Alt + Del, or the faster Ctrl + Shift + Esc) and look under “Processes” you’ll be able to find it.
You can also disable them from running at Windows bootup, but be careful not to disable important processes.
Examples of conflicting programs: Maplestory, League of Legends (Garena), ATI Tray Tools, certain screen recording software programs (e.g. Fraps, CamStudio)
*****************************************
Code 05-0400-00000000-504
"Please close any programs (Auto, Cheat, Crack, Debug program) and restart the system."

Shows up shortly after game launch.

Problem: Either you're using some sketchy third party tools or you have a driver incompatibility.
Solution: If you are using AMD/ATI Graphics with ATI Tray Tools, and you still get this error, please delete your X-Trap folder and allow it to re-download and update.
**This error is also triggered by the Android emulator "Andy". You can still play Audition with Andy running simultaneously by launching Andy first, exiting the HandyAndy application from your taskbar, and then launching Audition. However, do note that this might trigger adaptive v-sync (half refresh rate) in Audition (so for 60hz users, it'll be 30 frames per second instead of 60fps) if you don't have vertical sync. disabled.
***************************************
Code 08-0400-00000000-507
"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This shows up at game launch.

Problem: N/A
Solution:N/A
Suspected to be a process conflict,  as it happens on both Windows 7 and Windows 8.

Try booting your computer without extra processes.
Run msconfig (Windows key+R, type "msconfig", OK)
In Services tab, check the "Hide all Microsoft services" box, and disable everything else (unless you're sure you need something.)
In Startup tab, uncheck the boxes next to anything you don't need. If you're not sure what something is, you can expand the columns for their descriptions (or search them on google! lol). It's generally a good idea to uncheck anything that you don't need to run automatically anyways.
******************************

Code 08-0400-00000000-509

"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This will show up a few seconds after launch.

Problem: Running Audition via Steam (via “Add a non-Steam game to my library”)
Solution: (If you are using the non-Steam game shortcut) Disable the Steam In-Game overlay, and then pray that X-Trap will be updated soon.
You should use the official Audition Steam client if you like using Steam - that version doesn't cause an X-Trap error with the Steam overlay.

If you are not using Steam, check for any programs that may add an "overlay" to Audition. This includes fps counters, time overlays, system information overlays, chat overlays, etc. and disable that function while you are playing Audition. Examples include Game Booster, ATI Tray Tools, Xfire.
***********************************************
Code 08-0400-00000000-510 - [Source]
"Some functions of the operating system has been corrupted. Please, close any program which is affecting game client and restart the system."

This will show up at launch.

Problem: Same as above?
Solution: Same as above?
*********************************************
Code 08-0400-00000000-515

"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Pretty much the same error as 02-0400-00000000-518 but instead of .exe programs, it complains about .dll library files.

Problem: A conflicting program is running (.dll library file)
Solution: Find and close the offending program. It is usually listed on the actual X-Trap error window where it says “Tool Name.” You might have to search google for the listed .dll file as it might have a non-obvious file name in comparison to the program it’s used for.
Examples: KERNEL32.dll (Windows 8 only), HydraDMH.dll from AMD Hydravision driver, GameCaptureHook.dll (from OBS and other direct method video capture programs), PCProtect from other seemingly malicious antivirus-like programs

If you don't know which program or process is using that specific .dll file, it may be useful to run a tasklist command.

Run a command prompt (press Windows key+R, type "cmd", OK) and type
Code:
tasklist /m whatever.dll
(replace whatever.dll with the name of the .dll listed under "Tool Name") and hit enter. See if anything shows up.
***************************************
Code 080-0400-00000000-535 [Source - Thanks 123roxas]
"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Same as above

Problem: X-Trap does not support Windows 10 Technical Preview.
Solution: If you are using the Technical Preview or early beta, try to update your Windows 10 version. X-Trap is compatible with the official Windows 10 launch.
***********************************************
Code 08-0400-00000000-544
"Some functions of the operating system has been corrupted. Please, close any program which is affected game client and restart the system."

Same as above above

Problem: One of the new Windows updates is conflicting with X-Trap.
Solution: (Old: Try to uninstall Windows 8 update labeled KB3000850. It's a fairly large one and prompts a computer restart afterwards.)
Try to uninstall any recent updates or "rollback" your computer to an earlier restore point. This should work temporarily until X-Trap can be updated for new system updates.
If that doesn't work, you might need older DirectX files located here. Otherwise, you might need to reinstall DirectX and/or Windows.


13
Redbana - General Discussion / Re: Audition web shop ???
« on: January 12, 2019, 12:58:07 PM »
Thank you so much Badass for always answering us with full details. Much appreciated.

Hey! Anytime. Feel free to post if you have any other questions.

14
Redbana - General Discussion / Re: Audition web shop ???
« on: January 10, 2019, 03:37:04 PM »
Is there any hope for the mascot shop to be completely implemented into the game? Or at least part the shop into different sections so you can still visit one part even though another is being edited? As far as I notice it, it happens pretty often that you are unable to open the shop.
The suggestion has been sent in a while ago, but no forwards about it yet.

My assumption as to why  Buddy Garden (items) , Mascot (items) are only obtained via Webshop was in order for our server to obtain these features quickly as per when they were requested, adding them into a certain feature like the webshop would've been the best bet over waiting for it to be implemented in the game, OR in order for our server to be different , webshop would be used effectively if there were multiple sections to purchase items from. There would be more of an incentive to buy things from there since having a webshop feature was requested for a long while.

I would assume they'd be working on how to only take down parts of the site if there are errors or promotional changes within a certain "Shop" so they don't have to take down that whole entire section. It's always been under the "Notes" that things can change at any point, so it's entirely up to them if they want to keep these features up or not or change where they're displayed.

Other than that, I'm sure the WebShop will be open again soon but only the GMs can notify us of this for sure when it'll be, or it'll just pop up randomly LOL . It's the New Year and people are just getting back into the swing of things after the holidays so there might be new things planned for them to release or update. I'd assume that's why they gave us an end of the year attendance event and extended event channel as well.


15
Redbana - General Discussion / Re: Audition web shop ???
« on: January 09, 2019, 07:36:51 PM »
Not entirely sure, that portion of the site can go down at any time for any reason. Assuming people might want to gift Bana Cash or purchase mascot items too. It might be back when we have a content update or new promotions going on.

@Tianha , @Brazen would be the best people to give an answer for this.

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