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Messages - Badass

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1
Off-Beat Café / Sims 4 is free this week!
« on: May 21, 2019, 02:29:28 PM »

2
Technical Support / Re: How to load Banacash Through Steam
« on: May 18, 2019, 02:32:07 AM »
Hmmm, I checked both sites they’re up and running fine. If you tried to visit the redbana site during a maintenance , then the site would be unavailable until it’s over. If you get any other error while visiting either site, just submit a ticket to Steam or Redbana!

4
Technical Support / Re: How to load Banacash Through Steam
« on: May 02, 2019, 11:18:09 AM »
It's a two - step process

1. Add Steam funds here :  https://store.steampowered.com/steamaccount/addfunds
You can go here for more details on how to use Steam Wallet https://support.steampowered.com/kb_article.php?ref=1122-RTSC-0478

2. After you add funds through Steam, you log onto redbana.com and go to www.redbana.com/home/home.aspx?steam=1 to checkout with Steam. It'll redirect you back to the Steam site to finalize the purchase.

I think you're logged in on the game under the Steam Client, the "Charge Cash" button in Fashion Mall should redirect you to the same link to checkout with Steam.

5
Yup, you send in a Support Ticket to change the email! :D

6
Audition Official Events / Re: [April 2019] Serenade Corner~
« on: May 01, 2019, 10:32:29 PM »
@Kiwychee The ‘With you’ track lol . The other one sounded good too :D

7
Audition Official Events / Re: [April 2019] Serenade Corner~
« on: May 01, 2019, 12:16:56 PM »

https://youtu.be/6K6Z4yqdSeg
IGN: Kiwychee
Song: Audition - With You 150BPM


Wow you sound JUST like the track !

There's so many good entries to watch :D. Everyone is so talented O: .

8
Technical Support / Re: Tech Support Board
« on: April 24, 2019, 02:57:21 AM »
I'm having this problem when running the game, can you help me please?
https://drive.google.com/open?id=1nPGo2FMzaHS-3VdfcFWB6LlwjXiAJPf-
Patcher error means the game is under server maintenance. You won’t be able to log onto the server until it’s over. Keep posted in redbana.com, Audition Facebook or the redbana forums if you see it again. We normally have a maintenance every Tuesday or Wednesday. 

http://forums.redbana.com/index.php/board,3.0.html

9
Audition Official Events / Re: [April 2019] Serenade Corner~
« on: April 19, 2019, 12:45:08 AM »
YASSSSSSSSS. IM LIVING FOR EVERY SINGLE ONE OF THESE ENTRIES OMG

10
Redbana - General Discussion / 🎵 Behind the Beat 🎵
« on: April 01, 2019, 11:12:35 PM »

 


11
Audition Official Events / Re: [April 2019] Serenade Corner~
« on: April 01, 2019, 03:33:26 AM »
OMG this event is so interesting!!

Why don't you give us a sample entry @Tianha? I guess it would be great if our interested participants have a sample that they can follow right guys? LOL!  ;D

I'm drooling with that 30,000 bana cash prize lmao. Good luck Auditioneers! ;)

You can do it, @Tianha!  Are you gonna sing too, @Brazen?

12
Technical Support / Re: Patcher Freezing
« on: March 01, 2019, 01:10:19 AM »
Make sure you download the most recent installer available to ensure you'll have the shortest amount of patches to download. An older installer file will prompt you to download more patch updates.

Restart your computer and internet connection.

If you're not receiving a Runtime error along with it freezing midway, make sure your internet connection is stable. If your internet connection goes in and out, it can make the patcher freeze .

Other than that, you'll need to try to force quit and restart the patcher until all of the patches download. It'll take  a few tries until it downloads completely.

 

13
Redbana - General Discussion / Re: I'm stunned
« on: February 05, 2019, 09:19:40 PM »
Ayeee, keepin' this energy all 2019. Hope this year is a good one.

14
Technical Support / Re: $100 GoCash Topup Failure
« on: February 04, 2019, 04:28:48 AM »
Hello Badass,

Thank you for replying.

The question seemed to only appear when the amount you selected to top up is different from the GoCash real amount. So I tried another thing today, by adding a 10$ prepaid GoCash using a 5$ option, the attached link has the screenshot when the question popped up. However, this time the BanaCash was added to my account as 10.000BC. The problem seemed to only happen with the USD100 Gocash.

Another thing, I've received a reply from the support team, but they asked for the transaction ID and invoice ID which made me confused since I don't know where to find them. Are they preferred to the transaction made on Redbana website?

Appreciate your help.

Ariel


Oh okay! Cool.

Yeah, I think they're  referring to the transaction from the Redbana site. A receipt is emailed to the user's registered email address after a transaction.Transaction ID / Invoice ID /Certificate ID can be found in the receipt details (usually at the top right of the receipt).

15
Technical Support / Re: $100 GoCash Topup Failure
« on: February 03, 2019, 06:53:35 PM »
I personally haven't seen it ask "This is a x amount card, do you still want to redeem?" yet.

Go Cash Game Card FAQ states you can only redeem the whole amount at once. The Redbana site used to have a $100 option but they took it down recently so I see why you didn't have an option to choose anything but the $50 amount.

There's no BC added on your account yet because you can't partially use a GoCash card upon transactions. Support will have to specially process your request or GoCash can give you 2 separate $50 cash codes if they seen that it hasn't been marked redeemed yet by Redbana. It's happened to a few people before so I don't see why Support wouldn't add it on your account for you soon. I would contact Go Cash or the distributor you bought it from to double check if it's marked as redeemed as well and add that onto your ticket. I hope everything turns out well for you!

Go Cash FAQ
http://www.gocashgamecard.com/Support/ContactUs.aspx

Bana Cash guide for other methods of purchase. http://forums.redbana.com/index.php/topic,224.msg1092.html#new

If you wanted to not be too wary of going through the issue again there's other ways listed in the guide for performing multiple payments off the same card/account on seperate accounts. (OBucks, prepaid debit card or giftcard from selected retailers.)


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