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  • X-TRAP Technical support

    Dear Audition players

    To avoid any potential X-TRAP code or clash, please maintain your PC clean gaming environment as much as possible. and also please turn off Windows firewall and anti-viruses.

    In case X-TRAP Code persistently occurs at the beginning or during and causes difficulty in playing Audition,

    Please provide the relevant information to Redbana Customer Support or to my direct email, eric@wiselogic.co.kr

    Information will be needed as such;

    1. X-TRAP Code (if occurred)
    2. IP Address
    3. The recent dates of X-TRAP code occurrence
    4. Character name if possible.

    **Please provide me your externel IP address, not the one begins with 192.168.***.***.
    Please visit http://whatismyipaddress.com and to find out your real IP address.

    Thanks
    Last edited by Elmina; 07-09-2009, 06:42 PM.

  • #2
    X-TRAP Log File

    If you are seeing a X-TRAP Code, please provide me X-TRAP log file for precise analysis of your issue.

    ---------------------------------------------------------------

    REPORTING X-TRAP LOG FILES


    Normally, X-TRAP folder co-exists in the game installed folder

    The files exist in this folder to run the X-TRAP engine, and if a Code Field message had ever occurred in a PC, XDataMMDD.Log(MM == Month / DD == Day) would be generated.

    For example, XData1020.Log would be an X-TRAP log file which took place on 20th October.

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    • #3
      Please do read the above posts if you are having X-TRAP problems.

      E-mail X-TRAP support as instructed, closing this because some people were posting their information here when they should be contacting support through the e-mail address.

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      • #4
        Just an FYI

        The July '09 patch will include an X-Trap update that works with Windows 7, latest RC version

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        • #5
          I can't open my audi cause of xtrap

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