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How to file a "Support Ticket" guide

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  • How to file a "Support Ticket" guide

    Hi guys! *waves*

    I hope this simple guide will help you in sending your game related concerns. Here are the steps to send your inquiries and reports:



    1. Find the “Support” link in the forum navigation bar.
    2. Once you're in the support page, on the left navigation pane, click "New Ticket".
    3. Fill out #3: Department and #4 Product.
    4. Add your title in #5 and lastly, insert your message, attach a screenshot and submit.

    Note:
    Before sending your inquiries, kindly check the FAQs section first and look for the appropriate topic related to your concern.
    And make sure that you fill out every fields. Do not leave any blanks on it or else, we won't be able to read your ticket.


    Easy right?
    Meoowww~

    Regards,
    A♥kie~
    Last edited by Alesea; 10-13-2011, 12:15 AM.
    Please avoid sharing your accounts to other players.

    Redbana|Facebook|Support
    Announcements|Events|Must READ
    Audifan

  • #2
    Oh, this is something new o.o

    Comment


    • #3
      Ohh Cool! Just like Nexon :3

      Comment


      • #4
        I think this guide will be the winning entry.

        I hope you're proud of yourself!

        Comment


        • #5
          Thank you Oddbrother.
          Please avoid sharing your accounts to other players.

          Redbana|Facebook|Support
          Announcements|Events|Must READ
          Audifan

          Comment


          • #6
            lol looks coooooooooooooooooooooooollllllllllllllllllll
            sigpic
            IGN: FairyTail~

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            • #7
              looks good, most things will be private now. C:.
              joff is my sweet sweet love

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              • #8
                helpful *-*

                Comment


                • #9
                  What does -24380 hours and -21 minutes mean?
                  http://www.youtube.com/Multiman96

                  Comment


                  • #10
                    Nice guide.(: !

                    Comment


                    • #11
                      lololololololololol `-` I guess this is necro worthy...
                      sigpic

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                      • #12
                        Originally posted by Dance View Post
                        What does -24380 hours and -21 minutes mean?
                        That's a negative number. LOL

                        Closing thread since everything had already been explained by Aokie.
                        Last edited by SiouXsie; 04-20-2012, 02:42 PM.

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