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View Full Version : I need some answers pls


Dina
06-19-2009, 02:16 AM
Hello i created a red bana acc at Thu, Apr 23, 2009.
I requested my audition character to be transfered on that same date , till now i got not answer either from Redbana or from nexon. Now i have 17.200 nexon Cash expiring and i've been waiting for this transfer since end of april.
I need help on this matter cause i think that my cash will expire cause noone is taking care of the player transfers as it seems.
I've been waiting for more than 1 month for this to be solved yet noone gives me a answer last week i requested support and i wrote a ticket to redbana support but it seems everyone quite busy to even bother to answer ?
Are you kidding with players acc's and players money ?
Some answers would be really apreciated.
My cash will expire on 30 June i hope that before that things get sorted cause since 23 april till now and according to the transfer guide you had on your website things would take 2 or 3 weeks i've been waiting way more than that.
Thanks in advance ...

Elmina
06-19-2009, 03:38 AM
Your Nexon Cash is on your Nexon Account, you can go to http://www.nexon.net to confirm this. Log into your Nexon account and check your cash.

Nexon Cash is not Bana Cash and doesn't transfer that way.

Email support@redbana.com with your Nexon ID, Redbana ID, Secret Q/A, Date of Birth and In-Game Name if you haven't done so already.

DuckieFaith~
06-19-2009, 06:44 AM
pshh i had 20,000 nx on my nexon acc :[ but since i came to redbana i just brought more and more redbana cash x]